01
Receive with the details intact
Inbound checks, SKU and quantity reconciliation, visible damage flags, and lot-level capture. The information your team needs starts at the dock, not in a spreadsheet hunt.
Inbound QCLot captureASN reconciliation
3PL for supplement brands
Your product is precise.Your fulfillment should be too.
Lot-aware handling, careful packouts, and connected sales channels, run by operators who build and ship brands themselves.
Lot-level inventoryMulti-channel order flowOperator-led onboarding
CWTCH · floor to storefront
A connected operation.
Storefrontsorders + inventory
Marketplacesrules + routing
CWTCH floor
ShipHero WMS
Receive · verify · dispatch
Tracking back to channel
ShopifyTikTok ShopAmazonWalmart.com
Connection scope confirmed during onboarding
An operator’s view of the details
01Inbound & lot capture
02Verified pick / pack
03Subscription & kits
04Returns with rules
Supplement handling, without hand-waving
The details behind every shipment.
Supplements call for clean product records and repeatable handling. CWTCH brings the warehouse process and the storefront flow together, so the operational basics are visible, not assumed.
02
Pick, verify, pack
Barcode-led picking and a second check before dispatch. We follow your packout rules for single bottles, multi-SKU orders, bundles, and subscription-ready kits.
Barcode verifiedPackout rulesKitting
03
Keep inventory legible
Lot- and SKU-level visibility across receiving, storage, and fulfillment. Your team can see what is on hand and what is moving without chasing the warehouse.
Inventory visibilitySKU recordsOrder status
04
Make returns a process
A documented inspection path for returns, with brand-specific restock-or-write-off decisions and the appropriate channel status updates.
InspectionBrand protocolsReturns records
Built around your product records. Discuss lot, expiry, storage, and documentation requirements with the operations team. Product suitability and handling rules are agreed before inventory arrives.
Onboarding is part of the service
Channel setup belongs to the operators.
No handoff to a help article. CWTCH coordinates the technical setup with your team, then checks the route an order takes from storefront to shipment and back.
ShopifyTikTok ShopAmazonWalmart.com
01
Map the operation
We review your catalog, order profile, packaging rules, lot and expiry requirements, and where you sell before setup begins.
02
Connect the channels
Our team scopes the storefront and marketplace connections, maps SKUs, and configures the agreed order flow with your team.
03
Check the order path
We validate how orders arrive, how available inventory is shared, and how shipment status and tracking return to each channel.
04
Go live with operators
The CWTCH team coordinates the handoff and stays close as real orders start moving. Connector availability and behavior are confirmed for your accounts.
Order in · inventory shared · tracking out · ShipHero on the floor
Portfolio brand / operational proof
CWTCH portfolio brand
Better
Brand.
CWTCH’s experience is hands-on. Better Brand is part of the CWTCH portfolio, with a product range focused on lung health.
Lung health portfolioAn operating example from our own brand portfolio, not an independent client testimonial.
Operating snapshot
Orders, channels, catalog.
450,000 Better Brand orders handled across Shopify, TikTok Shop, Amazon, and Walmart.com, with 100+ SKUs managed from 2020 to date.
Orders handled
450,000
Better Brand order volume
SKUs managed
100+
Across the Better Brand supplement catalog
Sales channels
04
Shopify · TikTok Shop · Amazon · Walmart.com
CWTCH-reported operating figures for Better Brand, covering 2020 to date. These describe our portfolio experience, not a guarantee of results for another brand.
Source: CWTCH-provided figures · Reporting period: 2020 to date
One operation, built around your brand
A real conversation about your SKUs, channels, and packout.
Bring the operational questions. The CWTCH team will help map the setup and where your requirements fit.